Authentic customer reviews

RULES CONCERNING THE SENDING OF CONTENT AND NOTICES

The reviews published are authentic reviews from customers who have booked an activity or accommodation with the Office de Tourisme de Cassis or online on its website.

To encourage customers to submit their reviews, the Office de Tourisme de Cassis sends them an email containing a questionnaire to fill in about the activity and/or accommodation booked.

By completing this questionnaire, the customer represents and warrants that they own and maintain all rights, consents, approvals, authorisations and licences in relation to the content they provide to Cassis Tourist Office. Customer reviews are based on these questionnaires and are published by the Tourist Office on its website.

Customer reviews verified by the Office de Tourisme de Cassis

The Tourist Office publishes all reviews insofar as they comply with its content guidelines. A service provider may request the removal of a review concerning him, if it proves to be rude or harmful. The review will then be removed as quickly as possible.

Before publication, each review is checked by the Office de Tourisme de Cassis. It generally takes 24 to 48 hours for a review to appear on the Office de Tourisme de Cassis website. They are displayed chronologically and remain published indefinitely. No consideration will be given in exchange for posting a review. When an establishment or activity is removed from the website, all reviews concerning it are removed.